Air India Penalized ₹**,000 for Faulty Business Class Seat: Consumer Commission Ruling
In an important decision, the district consumer disputes redressal panel ordered Air India to pay ₹50,000 in response to a complaint about a faulty business class seat. Vinod Kumar, a 63-year-old BRS Nagar resident, complained that he was uncomfortable during a long 15-hour journey from San Francisco to New Delhi. The Complaint’s History When Kumar…